Business Development Manager – Aftermarket
Flowserve Corporation
full-time
Posted on:
Location Type: Office
Location: Ahaus • 🇩🇪 Germany
Visit company websiteJob Level
SeniorLead
About the role
- Develop and execute the aftermarket growth strategy across EMA, aligned with Flowserve’s service portfolio (repairs, spare parts, LTSA, digital services, reliability programs).
- Drive new business development with end users, channel partners, and industrial accounts.
- Promote service programs such as Asset Care, Performance Partner, and reliability-based service concepts.
- Collaborate with regional sales teams to pursue cross-BU opportunities.
- Conduct market assessments, competitor analysis, installed base mapping, and growth segmentation.
- Build long-term customer relationships focused on value, lifecycle performance, and reliability.
- Support QRCs by driving funnel creation, supporting quotations, and coordinating regional service campaigns.
- Lead service contract development, pricing logic, positioning, and customer negotiation.
- Develop business cases, financial models, and ROI analyses for service opportunities.
- Present service capabilities and offerings at customer workshops, audits, and industry events.
- Coordinate with Operations, Finance, Product Management, and Supply Chain to ensure commercial readiness.
- Develop commercial proposals and multi-year partnership agreements.
- Track KPIs: revenue growth, margin, contract penetration, and customer retention.
Requirements
- Bachelor’s degree in Engineering, Business, or related field.
- Minimum 7 years of experience in industrial sales, aftermarket service, or business development.
- Strong knowledge of valves, flow control systems, and industrial service environments.
- Experience with service agreements, LTSA models, or reliability-based service portfolios.
- Proven track record of building customer relationships and driving revenue growth.
- Ability to build business cases, financial plans, and market analysis.
- Experience collaborating with regional sales, QRC workshops, and field service teams.
- Multi-lingual communication - English required, German is an asset.
Benefits
- Frequent regional travel is required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentmarket analysisfinancial modelingROI analysisservice agreementsLTSA modelscustomer relationship managementKPI trackingpricing logiccontract negotiation
Soft skills
collaborationcustomer relationship buildingcommunicationnegotiationstrategic thinkingproblem-solvingleadershipvalue-focused approachorganizational skillsmulti-lingual communication
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Business