Manager

• Management and oversight of Managed Service contracts with respect to service quality, cost-effectiveness and customer satisfaction
• Communication with customers, internal departments and service providers — ensuring all stakeholders are well informed
• Support with escalations, major incidents and service transitions
• Contribute to the development of service processes, ITSM standards and tools
• Documenting, analyzing and maintaining service activities in ticketing systems
• Participation in internal projects — e.g., to improve processes and interfaces

IT Service Manager

IT Project Manager, WMS

Senior Project Manager – Building Construction

Leiter Controlling

IT Project Manager, m/f/d