FiveStones

Solutions Engineer

• We are seeking a talented Solution Developer to join our growing engineering team. In this role, you will be building and maintaining advanced marketing applications that connect Google Marketing Platform, third-party services, and internal tools. You'll be a key contributor to automation efforts, data analysis, and the delivery of dynamic advertising experiences. You're comfortable working across the full stack, with a focus on backend development and data manipulation, and enjoy solving complex technical challenges.

Solutions Developer

Customer Success Manager

• Collect and analyse the UK market information
• Grasp the development trend of the company's services in the local market
• Mobilize personal network resources and industry experience to establish a customer sales system for the company in the UK market
• Visit the UK target customer groups and establish good communication with customers
• Actively explore customers pain points and provide professional landing solutions
• Guide customers to reach in-depth cooperation and promote customer value-added services and contract renewal
• Create product training materials for UK customers and arrange product usage training courses
• Analyze customer's use of the product and regularly conduct training and return visits to increase customer stickiness
• Timely solve UK customers problems and collect customer feedback and suggestions
• Assist internal team in improving and upgrading the company's products and services

Solutions Developer

Senior Customer Success Manager