Account Manager

• Serve as primary operational contact for assigned client accounts, owning day-to-day issue resolution and escalation.
• Coordinate cross-functional Fiserv teams to deliver and maintain product and service commitments.
• Track service delivery against SLAs and drive corrective actions to improve client satisfaction.
• Oversee onboarding, implementations and project governance for assigned accounts.
• Identify operational risks and lead remediation plans to reduce service interruptions.
• Surface revenue or renewal opportunities to Relationship Managers through ongoing client engagement.

Account Manager

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National Account Manager

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Partnerships, Crypto Ecosystems