Account Executive

• Assist assigned sales representatives in their daily outbound calls and in building customer relations
• Run daily reports for the sales region
• Interact with customers to resolve issues and concerns
• Receive and enter customer orders into the system
• Setup and maintain customer files in the system
• Issue customer credits
• Provide accurate information regarding the availability of in-stock items
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size using cross-selling, up-selling, add-on sales and offering promotional sale items
• Recommend alternate products based on cost, availability or specifications
• Assist in the coordination of emergency deliveries
• Notify customers of changes in product availability and policy changes
• Notify the Purchasing Department of special or unusual orders
• Monitor scheduled shipment dates to ensure timely delivery
• Respond to customers’ phone requests and address customer issues in a timely and proactive manner to ensure overall customer satisfaction
• Qualify leads and set up appointments for Regional Sales Managers
• Actively participate in the execution of team initiatives
• Take on special projects as assigned by Regional Sales Director and Inside Sales Director

Inside Sales Representative

Territory Sales Representative

Sales Executive, Mobility