Account Manager

• Develop tailored expansion plans, proposing additional software modules, features, or integrations that unlock new business value
• Analyze customer data, usage patterns, and industry trends to uncover hidden opportunities for expansion
• Successfully pitch expansion opportunities and close deals by developing strong presentation and negotiation abilities
• Foster close, long-term relationships with key decision-makers within existing accounts
• Partner internally with teams like customer success, product, marketing, and technical support to ensure seamless implementation of expansion initiatives
• Track key metrics, reporting on ROI, customer satisfaction, and pipeline development
• Constantly stay atop industry trends and competitor offerings to identify new ways to add value for your customers

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Account Manager