Human Resources

• Partner with HR colleagues and business teams to deliver accurate and timely case management services, ensuring consistency and reliability across all HR processes
• Act as the first point of contact for HR enquiries via phone, email and chat, providing clear guidance that enhances employee experience and stakeholder confidence
• Manage complex and sensitive HR queries independently, identifying solutions that minimise escalation and support efficient resolution for the business
• Process employment changes including internal moves, leavers and family leave requests, maintaining accurate records that uphold compliance and operational integrity
• Collaborate with HR Operations Manager on MI reporting and process improvements, driving service enhancements that increase efficiency and data-driven decision-making
• Work with HR Business Partners and external providers to strengthen wellbeing initiatives and build manager capability, promoting self-service and sustainable leadership practices

HR Administrator

Head of HR

HR ERP Transformation – Consultant/Senior Consultant

HR Business Partner

HR Generalist