Fifth Third Bank

Area Sales Manager – II

Fifth Third Bank

full-time

Posted on:

Location Type: Remote

Location: Remote • California, Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Perform a wide range of duties relating to the origination of residential mortgage loans for Financial Centers and outside referrals
  • Meet standards and objectives defined by management for team mortgage loan sales and cross-selling objectives
  • Responsible for overall production of the team and day-to-day management of each Mortgage Loan Originator (MLO)
  • Effectively partner with Fulfillment Operations to drive closed volume
  • Actively recruit and grow talent
  • Onboard, coach and train MLOs
  • Responsible and accountable for risk by exchanging ideas and opinions, elevating concerns, and following policies and procedures
  • Achieve results by identifying, assessing, managing, monitoring, and reporting risks of all types
  • Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.)
  • Recruit, hire and onboard new loan officers
  • Develop a sales culture and sales focused environment within team
  • Manage personal and team production via local and Bancorp reporting and KPIs
  • Coach direct reports to achieve production goals
  • Actively manage under-performers via performance improvement plans
  • Facilitate development of business plans with MLOs and manage/coach to those plans
  • Hold regular business plan reviews with sales team
  • Build strategic and tactical plans for driving volume growth in assigned area
  • Participate in sales calls with MLOs
  • Assist departmental management in identifying possible improvements in systems and procedures
  • Demonstrate and coach to the bank's promise to ensure high level of customer service

Requirements

  • High school diploma or GED equivalent
  • Two/Four-year college degree preferred
  • 3-5 years residential mortgage sales experience required
  • In-depth knowledge of conventional, government, and portfolio guidelines
  • One to three years mortgage management experience preferred
  • In-depth knowledge of residential mortgage processing, underwriting and closing procedures
  • In-depth knowledge of federal lending regulations governing real estate lending
  • Demonstrated organizational skills
  • Demonstrated leadership skills
  • Must lead by example and have a high level of integrity
  • Demonstrated teamwork and customer service skills
  • Ability to analyze policies, procedures, and guidelines in a way that maximizes productivity but protects the level of risk desired
  • In-depth sales technique/sales coaching skills
  • Strong desire to excel in a competitive environment
  • Strong analytical and problem-solving skills
  • Excellent verbal, written, presentation, people, and diplomacy skills
  • Work requires the ability to multi-task and to be flexible
  • PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint)
  • Experience with Mortgage origination systems and automated decisioning tools required
  • Ability to motivate team, work independently, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment
Benefits
  • Comprehensive benefits and differentiated compensation offerings for employees
  • Extensive benefits programs to support physical, financial, emotional, and social well-being
  • Opportunity to be your best every day

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
residential mortgage salesmortgage managementmortgage processingunderwriting proceduresclosing proceduresfederal lending regulationssales techniquessales coachingrisk managementKPI management
Soft skills
organizational skillsleadership skillsteamworkcustomer service skillsanalytical skillsproblem-solving skillscommunication skillsflexibilitymulti-taskingmotivation
Certifications
high school diplomaGED equivalentcollege degree