Account Manager

• Drive revenue growth by owning your individual targets while contributing to your pod’s shared goals and ensuring accurate team forecasting.
• Develop strategies to retain and grow client partnerships, positioning Fetch as a strategic, long-term partner.
• Strategize against deadlines and navigate evolving priorities, modeling resilience for the broader team.
• Build consultative relationships with mid-level or executive client contacts by communicating clearly, following through on tasks, and supporting complex account strategies.
• Drive client engagements by leading partner calls, managing touchpoints, and capturing follow-ups so clients feel consistently supported.
• Develop and maintain partner deliverables such as campaign performance, one-off requests, and analytics requests.
• Own campaign-level decisions within pod strategy, escalating broader risks to your sales counterpart or manager.
• Independently manage the onboarding of new clients and brands, campaign set up, and coordinating materials, so partnerships launch smoothly and expectations are met from the start. Utilize AI-enabled platforms to ensure precision and efficiency.
• Directly manage inputs for campaign setup and programming, using standardized workflows and templates to ensure accuracy and minimize errors.
• Partner with internal teams to track, organize, troubleshoot, and optimize client performance, leveraging AI tools to proactively detect trends or performance risks.
• Strategize for success with your sales counterpart, leveraging AI-assisted insight generation and trend forecasting where appropriate.
• Ensure clients have access to timely reporting to guide budget allocation, leveraging dashboards to improve transparency and decision-making.
• Work with limited oversight to ensure that partners have access to the data and reporting needed to optimize budget allocation and increase spend, using AI-generated dashboards and insights to surface key opportunities
• Translate data and performance trends into clear, actionable recommendations for clients.
• Independently prepare meeting materials (wrap reports, performance insights, QBR decks) that make results clear and actionable, using tools that improve data visualization and accuracy.
• Manage revenue actualizations and billing processes, ensuring financial records are accurate and compliant.
• Utilize sales-enablement, AI, automation tools and demonstrate a growth mindset toward adopting new technologies and workflows to increase efficiency.

Senior Account Manager, Mid-Market

Strategic Account Manager

Senior Account Manager

Strategic Account Manager

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