Senior Account Manager
Fenner Dunlop Americas
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Montana, New Mexico, Oklahoma, Texas, Wyoming • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Cultivate and nurture positive relationships with both new and existing customers and distributors to foster loyalty and increase revenue generation.
- Initiate proactive communication channels to stay connected with customers, understand their evolving needs, and anticipate future requirements.
- Ensure consistent customer satisfaction by continuously evaluating and addressing their needs, preferences, and feedback.
- Proactively identify potential issues or challenges and resolve them promptly to maintain high levels of customer satisfaction and retention.
- Facilitate all aspects of customer interactions, including negotiating contracts, providing sales quotations, and establishing pricing agreements.
- Manage national accounts negotiations, both for new contracts and existing agreements, to optimize terms and conditions for mutual benefit.
- Conduct regular visits to customer sites to provide personalized consultation and expertise on products and services.
- Serve as the primary point of contact between the sales team and upper management, providing regular updates on sales performance, market trends, and strategic initiatives.
- Utilize market research and sales data analysis to determine realistic sales budgets, aligning with company objectives and growth targets.
- Forecast sales projections based on customer potential and market opportunities to establish attainable goals and revenue targets.
- Engage in diverse networking opportunities, including participation in local trade associations and industry events, to enhance company visibility and forge new business relationships.
- Monitor progress against sales objectives and implement corrective measures as needed to mitigate risks and capitalize on opportunities for revenue growth.
Requirements
- Bachelor’s Degree in Business, Sales, Marketing or a related field
- 5-10 years experience within Manufacturing, Industrial, OEM, Distribution and/or related business
- Demonstrates a proactive approach to sales with exceptional communication and presentation skills.
- Ability to effectively convey ideas, negotiate terms, and address client needs with clarity and persuasiveness.
- Exhibits a strong aptitude for problem-solving, quickly identifying issues and implementing effective solutions to overcome challenges.
- Adaptable and resourceful in navigating complex sales scenarios and resolving client concerns.
- Proven track record of establishing strategic partnerships and alliances to expand client bases and enhance revenue streams.
- Skilled in building and maintaining long-term relationships with clients, vendors, and industry stakeholders.
- Results-oriented with a focus on driving revenue growth and maximizing opportunities for success.
- Ability to cultivate strong internal and cross-functional relationships, leveraging teamwork to deliver exceptional customer service and support.
- Proficient in negotiation techniques and strategic planning activities to secure favorable terms and agreements with clients and partners.
- Skilled in conducting thorough research, analyzing market trends, and developing comprehensive plans to drive sales and business growth.
Benefits
- Medical, Dental, Vision, and Life Insurance
- Medical Travel Reimbursement for critical healthcare travel
- Company Paid Life Insurance
- Volunteer, Caregiver, and Bereavement Leave
- Education Reimbursement
- Family Planning Reimbursement
- Competitive Paid Time Off & Company Holidays
- Retirement Savings Plan with a dollar-for-dollar match up to 6% of your salary
- Extensive Paid Parental Leave in the event of birth or adoption
- Opportunities to purchase Michelin Stock at a discounted rate
- Michelin Tire Rebates
- Employee Assistance Program that provides health, financial, and legal counseling among other resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales data analysisnegotiation techniquesstrategic planningmarket researchsales forecastingcontract managementcustomer relationship managementrevenue generationproblem-solvingpresentation skills
Soft skills
communicationadaptabilityresourcefulnessrelationship buildingteamworkproactive approachresults-orientedclaritypersuasivenessclient needs assessment
Certifications
Bachelor’s Degree in BusinessBachelor’s Degree in SalesBachelor’s Degree in Marketing