Analyst

• Mapping and analysis of current processes (“as-is”), identifying bottlenecks, inefficiencies and improvement opportunities.
• Design of new processes (“to-be”) aimed at operational gains and better alignment with business objectives.
• Application of continuous improvement methodologies such as BPM (Business Process Management), Lean and Six Sigma.
• Definition and monitoring of process performance indicators / KPIs.
• Leading, collaborating on and guiding transformation and automation projects/initiatives in partnership with technology and business areas.
• Preparation of documentation and records related to standards, flows and procedures, ensuring standardization and compliance.
• Training teams involved in current (“as-is”) and future (“to-be”) processes on process management tools and platforms, primarily SAP Signavio and its modules.
• Serving as a technical reference and contributing to strategic decisions supported by process improvements.

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