Director

• Oversee planning, execution, and performance across high-profile FIFA event retail locations.
• Lead and support location managers, guide cross-functional coordination, and ensure a consistent, premium fan experience.
• Own detail-level operational planning activities for each of the event retail sites with the region.
• Partner with HR to develop and implement regional strategies around staffing, infrastructure, logistics, and inventory deployment.
• Coordinate with FIFA & LA28 partners, venues, and vendors to ensure operational readiness and brand consistency.
• Act as key point of contact for all client, vendor, and internal communications.
• Provide direct support, coaching, and problem-solving to ensure operational excellence during the event.
• Conduct post-event reviews for each site, including financial performance and inventory reconciliation.

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