• Reproduce and resolve user-level defects in platform applications.
• Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
• Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
• Debug application issues to identify root causes and prevent recurrence.
• Act as a technical escalation point during high-pressure incidents.
• Maintain close alignment with engineering teams to ensure support readiness and release quality.
• Deliver high-quality work within expected timeframes and on budget.
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.

Manager, Indirect Tax, Technology, Platform Application Support

Senior Tax Analyst

Tax Intern

Tax Manager

Client Operation Services Lead – Property Tax, Mortgage, Real Estate