EY

Senior Manager – Tax, Indirect Tax, Technology, Platform Application Support

EY

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Illinois, Ohio, Texas • 🇺🇸 United States

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Salary

💰 $101,700 - $294,800 per year

Job Level

Senior

About the role

  • Reproduce and resolve user-level defects in platform applications.
  • Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
  • Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
  • Debug application issues to identify root causes and prevent recurrence.
  • Act as a technical escalation point during high-pressure incidents.
  • Maintain close alignment with engineering teams to ensure support readiness and release quality.
  • Deliver high-quality work within expected timeframes and on budget.
  • Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
  • Work with various stakeholders to understand the business challenges and provide workarounds in case of challenges.

Requirements

  • A bachelor's degree in technology, information systems, or computer science, and minimum of 7 years of related work experience; or a graduate degree and approximately 6 years of related work experience
  • Approved certification
  • Strong hands-on technical skills equivalent to an Application Engineer
  • Proven experience in debugging and resolving complex application issues
  • Familiarity with release management and deployment coordination
  • Ability to write and validate hotfix PRs with test cases
Benefits
  • Medical and dental coverage
  • Pension and 401(k) plans
  • Wide range of paid time off options
  • Flexible vacation policy

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
debugginghotfix pull requeststest coveragerelease managementdeployment coordinationapplication engineering
Soft skills
communicationrisk managementstakeholder managementproblem-solvingtime management
Certifications
approved certification