• Reproduce and resolve user-level defects in platform applications.
• Submit targeted hotfix pull requests (PRs) with appropriate test coverage.
• Coordinate with the Operations Lead Engineer to deploy releases and hotfixes.
• Debug application issues to identify root causes and prevent recurrence.
• Act as a technical escalation point during high-pressure incidents.
• Maintain close alignment with engineering teams to ensure support readiness and release quality.
• Deliver high-quality work within expected timeframes and on budget.
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
• Work with various stakeholders to understand the business challenges and provide workarounds in case of challenges.

Senior Manager – Tax, Indirect Tax, Technology, Platform Application Support

Tax Intern

Tax Manager

Manager, Indirect Tax, Technology, Platform Application Support

Client Operation Services Lead – Property Tax, Mortgage, Real Estate

Tax Representative