Business Analyst

• Structure and analyze data related to insurance products (life, health, auto, property, among others).
• Build and maintain management dashboards and reports (Power BI, Tableau, Qlik, Looker).
• Support Product, Actuarial, Commercial and Claims areas, translating requests into strategic analyses.
• Monitor business KPIs: loss ratio, retention, LTV, churn, sales performance and profitability.
• Ensure the quality and governance of data used in reports.
• Participate in digital transformation and data-driven innovation projects in insurance.
• Map and analyze Trade-In processes, from product evaluation to buyback and resale.
• Support the definition of business rules for Trade-In platforms (trade-in value, eligibility, technical criteria).
• Track KPIs such as adoption, average ticket, margin by channel and repurchase cycle.
• Interface with Sales, IT, Reverse Logistics, Finance and re-commerce partners.
• Support the modeling of promotional campaigns that incentivize the exchange of used products.
• Build management dashboards and analytical reports to support decision-making.

Business Analyst

Senior Business Analyst – Technology

Analista de Gestão de Mudanças Júnior

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