QA Automation Engineer

• Develop automation workflows using Microsoft Power Automate and custom apps using Power Apps to digitize and streamline processes.
• Create, configure, and deploy Copilot-based AI agents for productivity, insights, and self-service use cases.
• Integrate AI models (including Azure OpenAI Service) into enterprise workflows for enhanced decision-making and automation.
• Implement intelligent orchestration to connect different workplace systems (e.g., Microsoft 365, ServiceNow, Azure services) for a unified employee experience.
• Continuously identify and assess new use cases within our environment, ensuring scalability, security, and value creation.
• Leverage APIs, connectors, and automation scripts to integrate workflows across cloud and on-prem platforms.
• Create technical documentation, adoption guides, and knowledge articles to drive solution usage.
• Support change management efforts to ensure successful adoption of delivered solutions.

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