Administration

• Raise sales orders from sales quotes and place purchase orders
• Ensuring that all licenses, support, professional services and training SKUs are receipted in and fulfilled out within required timeframes and all relevant documentation is forwarded to the necessary parties.
• Chase Vendors for ETA for all purchase orders and ensure that all sales orders are updated with shipment tracking numbers and ETAs
• Resolving any order queries/ issues ensuring minimal delay and impact on our clients.
• Investigate and complete credit request authorisations to satisfactory resolution in a timely manner
• Ensure that return transactions are completed correct first time and in a timely manner
• Build strong relationships and ensuring that there is effective communication channels with both internal and external customers.
• Work closely with the sales team to ensure accurate and timely forecasting.
• Arrange delivery and collection slots with logistics partners
• Co-ordinate shipping from quote stage to final delivery to End User at every step of the process and ensuring delays are minimised and deadlines are met, tracking key milestones.
• Responsible for Export license procedures and documentation filing in accordance with ECJU requirements
• Maintaining database of products info – weights and dimensions, ECCN & HTS codes
• Ensure stock management targets are met
• Report on and improve processes to ensure quality and efficiency of services
• Any other reasonable duties which may be required by management from time to time.

Sales Support Administrator

System Administrator – m/f/d

Senior Advisor, Product Administration

Pension Administrator

IT Infrastructure Administrator – Storage & Backup

IT System Administrator – IT Specialist