Cloud Engineer

• Design, evolve, secure, and maintain scalable, resilient, and cost-efficient AWS cloud infrastructure and environments.
• Implement and manage Kubernetes (EKS) clusters to support modern containerised workloads.
• Build and maintain infrastructure-as-code using Terraform.
• Develop and manage CI/CD pipelines using GitHub and GitHub Actions.
• Implement and manage GitOps workflows with Argo CD.
• Ensure observability and system health through monitoring and logging tools, including Grafana and New Relic.
• Collaborate with Customer Success and Technical Support teams to ensure timely resolution of incidents within SLA objectives.
• Provide clear, accurate incident updates and stakeholder communications.
• Lead or actively contribute to process improvement initiatives to drive operational excellence.
• Mentor and coach team members, promoting knowledge sharing and technical growth.
• Maintain detailed configuration, infrastructure-as-code, and technical documentation.
• Stay ahead of emerging cloud technologies, including AI/ML, and proactively apply them to enhance platform capabilities.
• Achieve and maintain AWS certifications, supporting business credibility across key technology stacks.
• Contribute to strategic initiatives in security, performance, reliability, automation, and cost optimisation.
• Partner with Solutions Architects to deliver solution designs aligned with business strategies.
• Drive automation of repetitive tasks and workflows to maximise team efficiency.
• Support Agile delivery by providing input into planning, estimation, and backlog refinement.
• Collaborate closely with Software Engineers and QA teams to ensure smooth, secure delivery pipelines.
• Work independently, managing priorities and delivering high-quality outcomes with accountability.
• Participate in the On-Call rota, providing operational support as required.
• Take ownership of information security and data protection responsibilities, supporting compliance with regulatory and legal requirements.

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