SEO Marketing

• Own the full post-sale customer lifecycle: onboarding, adoption, renewal, and expansion
• Lead high-touch onboarding experiences that drive time-to-value and platform confidence
• Serve as a strategic advisor across client stakeholders — from operators to CMOs
• Identify and execute on upsell and cross-sell opportunities, including product line expansion and multi-team rollouts
• Deliver clear, actionable recommendations based on platform insights, client KPIs, and evolving AI/LLM trends
• Build lasting, trust-based relationships with senior marketing and agency partners
• Collaborate closely with product and engineering to translate customer feedback into roadmap impact
• Help shape our CS motion and team operations as we scale

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