EverTrue

Product Manager

EverTrue

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $120,000 - $130,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ERPETL

About the role

  • Own the Integration Strategy: Define the long-term vision and strategy for EverTrue’s entire integration ecosystem, prioritizing connectivity with major industry CRMs and third-party platforms to unlock new value for our customers.
  • Drive Prioritization and ROI: Develop and defend the business case and ROI for every major investment in integration and infrastructure, prioritizing features that directly enable new customer value, improve platform reliability, or reduce organizational friction.
  • Own the Technical Roadmap: Own and manage the dual roadmaps for both external integration features and internal core data infrastructure, ensuring alignment between technical needs and market demand.
  • Be the Partner Ecosystem Expert: Serve as the primary expert on our partner CRM ecosystems, anticipating their roadmaps, and defining where EverTrue needs to invest in integration to maintain competitive advantage.
  • Define the Data Experience: Own the customer experience of data integrity, defining and monitoring KPIs for data quality, latency, and integration uptime. You will ensure error handling and sync status are clearly and effectively communicated to end-users.
  • Measure Strategic Impact: Define, measure, and communicate both business metrics (e.g., successful sync rate, integration adoption) and technical KPIs (e.g., pipeline throughput, cost efficiency) to demonstrate the value of the platform investments.

Requirements

  • 3+ years of Product Management experience focusing on B2B SaaS integrations, APIs, and data platforms.
  • 3+ years of experience managing features or systems where defining, measuring, and improving data integrity, scalability, and system reliability were primary responsibilities.
  • Deeply familiar with complex enterprise systems (e.g., CRM, ERP, or Advancement Systems), understanding their data models and API limitations. Experience with Salesforce, Blackbaud, or similar platforms is highly valuable.
  • Ability to translate complex technical requirements related to API architecture, ETL/ELT pipelines, and data synchronization into clear, prioritized business outcomes for engineering teams.
  • Excellent verbal and written communication skills with effective influencing techniques to gain cross-functional support for your vision and strategy.
  • Clear track record of launching products that achieve measurable business objectives (e.g., increased platform stickiness, improved data integrity scores, reduced technical support burden).
  • Working experience in the Education/Non-Profit Sectors and/or experience with Advancement or Fundraising is a nice to have.
Benefits
  • A base salary range of $120K - $130K.
  • A 2.5% bonus plan based on company performance.
  • We cover 80% of your premium for medical, dental, and vision insurance.
  • We offer a 401k match of up to 3% to support your financial future.
  • A remote-first environment for flexible work.
  • Generous paid time off throughout the year.
  • Investment in your professional growth and development.
  • Opportunities to connect with colleagues both in-person and virtually.
  • The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B SaaSAPIsdata platformsdata integrityscalabilitysystem reliabilityAPI architectureETLELTdata synchronization
Soft skills
verbal communicationwritten communicationinfluencing techniquescross-functional collaborationstrategic thinkingproduct managementprioritizationbusiness case developmentcustomer experience focusKPI monitoring