Procurement

• Successfully negotiating, planning, coordinating & executing hotel room block agreements with hotels
• Negotiating concessions to meet minimum targets per room night on revenue, points & comp rooms
• Direct phone & email communication with NSOs, CVBs, Hotel Sales Representatives, Vacation Rental Representatives and Contracting Companies
• Training and Supporting Contracting Companies on Software and Contracting Process
• Go Live calls with Contracting Company Partners including Event Validation to ensure adequate inventory levels
• Analyze and initiate event strategies that include but are not limited to projections, room consumption, blocking percentage, reservations per travel team, washing and complimentary rooms
• Provide event analytics for Post Event Analysis reports & renewal strategies
• Be an active participant in maintaining partner relationships (strategy calls, partnership growth, event renewals, meeting partner expectations)
• Drafting & reviewing contracts
• Loading contract data into EventConnect software
• Training hotels on the use of EventConnect software
• Maintenance of events for an adequate available inventory
• Upholding contract terms; including but not limited to room types, room amounts, rate clauses, walk policies and general discrepancies
• Initiating conversations or actions required on low-performing events
• Clearly communicating and following documented processes with internal departments on strategies, tasks and general updates
• Participation with rotating on-call schedule for company emergency phone line
• Attending all scheduled in-person or Zoom meetings
• Ensure all KPIs and service benchmarks are consistently met, optimizing workflow and customer satisfaction

Hotel Procurement – Contracts Specialist

Senior Manager – Powered Procurement

Resourcing Business Partner