Customer Service Representative, Career Changer
eurobahn GmbH & Co. KG
full-time
Posted on:
Location Type: Office
Location: Münster • 🇩🇪 Germany
Visit company websiteSalary
💰 €3,104 per month
Job Level
Mid-LevelSenior
About the role
- Over a 6-month program, you will train alongside other prospective customer service representatives to ensure safety, cleanliness, passenger information and approachability on board trains
- Extensive theoretical training covering fundamentals of public transport (ÖPNV) & regional passenger rail (SPNV), railway operations, technology, fares and much more
- Practical training on our trains following the theoretical phase
Requirements
- 18 years or older, currently not employed and looking for a role with long-term prospects
- Career changers from hospitality, hotel industry, retail or similar are very welcome, as are university graduates or individuals without formal qualifications but with strong motivation
- Proficient German (B2 level or higher)
- Willingness to work shifts, including weekends and public holidays
Benefits
- 27 days of annual leave, with the option to take 33 or 39 days instead of full salary — and up to 42 days with longer company tenure
- Excellent career progression opportunities within eurobahn, e.g., team leader, dispatcher or administrative roles
- Company bike leasing and corporate benefits
- Christmas bonus and company pension scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
approachabilitystrong motivation