Customer Service Representative – Career Changer
eurobahn GmbH & Co. KG
full-time
Posted on:
Location Type: Office
Location: Rheine • 🇩🇪 Germany
Visit company websiteSalary
💰 €3,104 per month
Job Level
Mid-LevelSenior
About the role
- Within 6 months, you will learn alongside other trainee customer service representatives to ensure safety, cleanliness, information, and approachability on board the train
- Theoretical training covering basics of local and regional public transport (ÖPNV & SPNV), rail operations, technical aspects, fares/tariffs, and much more
- Practical training on our trains
Requirements
- You are of legal age, currently not employed, and looking for a position with long-term prospects
- Career changers from hospitality, hotel services, retail, or similar backgrounds are warmly welcome
- Graduates or individuals without formal vocational training but with strong personal motivation are welcome
- Your German is at least good (B2 level or higher)
- You understand the requirements of shift work, including weekends and public holidays
Benefits
- 27 days of annual leave, with the option to take 33 or 39 days instead of full pay — and up to 42 days with longer company tenure
- Christmas bonus and company pension scheme
- Excellent advancement opportunities within eurobahn
- Additional benefits such as bike leasing and corporate discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
public transportrail operationstechnical aspectsfarestariffs
Soft skills
customer serviceapproachabilitypersonal motivation