Erste Group

Reception and Customer Service

Erste Group

full-time

Posted on:

Location Type: Office

Location: Klagenfurt • 🇦🇹 Austria

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Salary

💰 €41,690 per year

Job Level

Mid-LevelSenior

About the role

  • You are the first point of contact for visitors, customers and groups at FLiP Klagenfurt.
  • With friendliness and professionalism you welcome our guests and serve as the central on-site contact person.
  • You prepare tours and workshops administratively and support their execution.
  • As a troubleshooter, you ensure smooth operations within the facility.
  • You act as a link between the team and our customers.
  • You assist the office manager with administrative tasks.

Requirements

  • Successfully completed commercial vocational training (apprenticeship, HAK, HAS, HLW or equivalent)
  • Friendly, professional demeanor and strong communication skills
  • Enjoy working in a team and have a hands-on mentality
  • Service-oriented, organized and enjoy structured work
  • Initial experience in reception, customer service or a comparable role is an advantage
  • Flexible, resilient and solution-focused working style
  • Confident use of digital tools and quick to learn new systems
  • Enthusiasm for education and social issues
Benefits
  • A great team that welcomes you warmly and works with you on an equal footing
  • A meaningful role with societal impact
  • Opportunity to actively shape the future of financial education
  • An inspiring and forward-looking work environment
  • Training and development opportunities
  • Flexible working and a committed team

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
friendly demeanorprofessionalismstrong communication skillsteamworkhands-on mentalityservice-orientedorganizational skillsstructured workflexibilityresilience
Certifications
commercial vocational trainingapprenticeshipHAKHASHLW