Insurance

• We are seeking a dynamic and experienced Insurance Business Applications Trainer to lead training initiatives across our core insurance platforms—Sagitta, ImageRight, BenefitPoint, and Nexsure.
• This role is responsible for designing, developing, and delivering engaging training programs for internal teams, ensuring successful adoption and optimal use of business applications.
• Design and deliver training (virtual and in-person) for new hires and existing staff on Sagitta, ImageRight, BenefitPoint, and Nexsure.
• Develop interactive training content, including manuals, e-learning modules, videos, and quick-reference guides.
• Apply adult learning principles to ensure effective knowledge transfer and retention.
• Conduct needs assessments to identify skill gaps and customize training accordingly.
• Collaborate with SMEs and department leads to ensure training aligns with business processes.
• Maintain and update training materials to reflect system upgrades and process changes.
• Provide ongoing support and coaching to users with varying technical proficiency.
• Track training effectiveness through feedback, assessments, and performance metrics.
• Assist with onboarding processes and contribute to the development of a learning culture.

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