Customer Support

• Support customer onboarding and internal workflow coordination
• Report and visualize project progress and performance metrics
• Document business processes and identify CRM optimization opportunities
• Perform data entry, cleaning, and reporting
• Track and manage project timelines, tasks, and deliverables
• Collaborate with operations, sustainability, and customer success teams
• Contribute to process documentation, system testing, and training materials
• Support ad hoc analysis and digital platform improvement initiatives
• Help prepare presentations and summaries for leadership or client-facing updates
• Participate in team meetings, contributing insights and recommendations from data and workflow observations

Customer Experience, Data Systems Intern

Customer Service Support Representative – Client Billing

Licensed Customer Service Representative

Bilingual Licensed Customer Service Representative

Lead Customer Support Associate

Customer Service Representative