Client Engagement Director
Ensono
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $190,000 per year
Job Level
Lead
Tech Stack
AWSCloud
About the role
- Serve as the client’s main point of contact at Ensono, responsible for the commercial relationship, owning the executive relationship map, and expansion of key technical and business relationships.
- Expand key technical and business relationships, maximizing the current service portfolio and driving whitespace growth across Ensono products and services.
- Build and nurture partnerships and alliances (e.g., Dell, AWS, Microsoft, IBM) that support client transformation and growth.
- Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and satisfaction to key stakeholders, utilizing data and insights to highlight and ensuring resolution of service delivery issues.
- Bring the right Ensono relationships to the client, facilitating weekly internal status reviews, monthly business reviews, and quarterly business reviews with both client and Ensono account teams.
- Drive profitable revenue growth within the client account, including expanding the portfolio of services beyond the initial new logo acquisition.
- Enable and sell new services across the client’s IT landscape, understanding competitive services and identifying whitespace opportunities.
- Collaborate with technical sales specialists, advisory, and consulting teams to uncover client needs and position Ensono’s solutions for maximum impact.
- Engage in client cloud and mainframe transformation strategies, introducing cloud-native development practices.
- Drive positive disruption and curiosity across client IT teams.
Requirements
- Bachelor’s degree from a four-year college or university or equivalent work experience
- 15+ years of sales experience
- Demonstrable experience in enterprise-scale solution selling
- Demonstrable revenue growth within enterprises that generate $2B-$15B in annual revenue
- Understanding of the managed services marketplace – key players, competitive strengths, and weaknesses, etc.
- Experience working in a matrixed sales environment
- Experience in managed services and consultancy sales preferred.
- Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
Benefits
- Unlimited Paid Days Off
- Three levels of health plan options
- 401k with company match
- Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
- Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
- Education Reimbursement, Student Loan Assistance or 529 College Funding
- Enhanced fertility coverage
- Wellness program
- Flexible work schedule
- Depending on location, ability to take advantage of fitness centers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise-scale solution sellingrevenue growthmanaged servicesconsultancy salescloud-native development practicesdata analysisclient health analysisservice delivery issue resolutionIT landscape expansionwhitespace opportunity identification
Soft skills
relationship managementcommunicationcollaborationclient engagementstrategic thinkingproblem-solvingleadershipnegotiationinfluencecuriosity