Implementation Specialist

• Manage, mentor and grow a team of Customer Success Engineers
• Implementation project management - oversee the end-to-end implementation lifecycle for new customers
• Customer engagement - be the escalation point of contact for customers; collaborate with resources to manage the customer to success
• Relationship management - be a partner to the Sales Team to support maximizing their impact on the business for everyone's success
• Lead process improvement initiatives that enhance scalability, efficiency and compliance (FDA, ISO 13485, HIPAA)
• Translate company strategy into clear team goals and measurable outcomes

Implementation Manager

Implementation Consultant

RCM Implementation Manager – Healthcare