Manager

• Manage day-to-day activities of the service technicians
• Oversee technician’s performance and provides technical guidance during execution of projects
• Facilitate team member’s development and manage the reciprocal relationship between individual team members, and between team members and the organization
• Promote Environmental, Health & Safety objectives to ensure complete adherence to legal, regulatory and company policies
• Key team member of Field Service EHS continuous improvement initiatives
• Oversite of the execution of project plans developed by in-house Project Managers
• Execution of quality verification and facilitation as it relates to technician work being performed onsite at customer facilities
• Recommends actions to improve performance, and quality of service, and suggests changes in project plans to increase efficiency
• Identify, communicate, and facilitate action plans regarding potential customer risks and high priority projects
• Maintain awareness of Technician skillsets and technical abilities to create and manage team member development plans
• Perform yearly evaluations of technicians in a timely manner
• Consistently enforce employee compliance with safety and work rules, company policies, procedures, and standards via our corrective action disciplinary procedure
• Assist in recruitment efforts within the department
• Execute various other general responsibilities common to most supervisory positions
• Key team member in process standardization, development, training, and implementation
• Key team member on Field Service Operational Excellence Programs

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