Account Manager

• Serves as primary liaison and relationship manager for Oregon Public Utility Commission.
• Serves as liaison and primary contact for staff of utilities, government agencies, and may also for other established funders with formal coordination channels to Energy Trust.
• Maintains regular communications and meetings with the Oregon Public Utility Commission and utilities.
• Conducts proactive outreach to staff of utilities, government agencies, and other established funders with formal coordination channels to Energy Trust.
• Stays informed on current areas of joint work, operations and engagements that involve OPUC, utilities and other funding entities. Works with internal subject matter experts, functional leads, process owners and leadership to ensure OPUC, utility and funding entities are engaged appropriately in Energy Trust budget, planning, metric development, reporting and contracting processes.
• Maintains knowledge on matters of importance to OPUC, utilities and funding entities; draws on this knowledge to inform and advise internal discussions and planning. Seeks input from OPUC, utility and funding entity liaisons as needed to inform Energy Trust decision-making.
• Monitors Energy Trust strategic, multi-year and annual priorities and briefs funding entities on changes to plans and new areas of focus.
• Sets expectations appropriately with OPUC, utilities and funding entities when responding to inquiries and requests for support outside of planned areas of joint work.
• Collaborates with counterparts at funding entities to share information, track on joint work plans, resolve issues and monitor needs, positioning content experts and leadership to represent information as appropriate.
• Briefs executives and senior staff to inform them of key issues and concerns and shares knowledge relevant to escalated issues. Advises operational management team and others based on knowledge of funding entity interests.
• Monitors commitments and deliverables – coordinating people and resources within the organization as needed to ensure assignments are made and commitments are complete.
• Plans and facilitates meetings in coordination with funding entities to ensure joint purposes are accomplished in alignment with stated goals in funding agreements.
• Ensures that Energy Trust leadership and staff understand developments that could potentially impact the organization’s work with funding entities.
• Serves as an Energy Trust spokesperson in organizational meetings, utility forums, community meetings and OPUC meetings.
• Participates as a member of the Energy Trust Government and Stakeholder Relations team and provides relevant insights and information to support outreach, stakeholder relations, policy services and community engagement activities interfacing with funding entities and joint objectives.
• Contributes to and utilizes internal systems, process and documentation to support consistent communication, collaboration and information sharing internally and with funding entities.
• Identifies relevant utility, OPUC and funder relations activities for Energy Trust staff participation.
• Undertakes other assignments on behalf of the Energy Trust, as assigned.
• Performs all functions of the job in a safe manner.
• Perform other job-related duties as assigned.

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