Analyze and solve problems associated with the installation, start-up, and operation of distributed control systems, sub-systems, and/or specific control equipment at customer locations.
Provide expert support for PLCs and or DCS systems.
Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
Perform on-site instruction of customer personnel; write and modify maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities.
Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
Cultivate relationships with internal project teams, customer project teams and contractors.
Apply advanced troubleshooting, problem-solving, decision-making, and planning skills.
Requirements
Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education.
A minimum of (2) two years’ experience in a customer-facing field service role or related experience.
Be able to travel up to 70-80%
Legal authorization to work in the United States.
Experience working with PLCs and/or DCS programming or support. (Preferred)