Pharmacy Technician II – CarelonRx Call Center
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • Florida, Missouri, Ohio, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Verifies member information and inputs data for the pharmacists.
- Educates members about prescriptions and medication resources or assistance programs.
- Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
- Assists members with scheduling their preventive test/screenings and medication resources or assistance programs.
- Makes outreach to members or providers to close care gaps and improve outcomes.
Requirements
- Requires an active, professional license, if required by state law
- State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements
- H.S. diploma or equivalent
- minimum of 2 years of pharmacy experience
- PTCB or exCPhT certification preferred
- Experience communicating with and supporting Medicare members preferred
- Call center experience with high call volumes preferred
- Experience in discussing medication adherence preferred
- Proficient in computer systems and multitasking preferred
- Patient care experience preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
pharmacy experiencemedication adherencedata inputpreventive test schedulingcall center experiencemultitaskingpatient care
Soft skills
communicationeducationoutreachsupport
Certifications
State Pharmacy Technician CertificationNational CertificationPTCB certificationexCPhT certification