Manager

• Performs case management telephonically and/or by home visits within the scope of licensure for members with behavioral health and substance abuse needs
• Responds to more complex cases and account specific requests
• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs
• Conducts assessments to identify individual needs and develops specific care plans
• Monitors and evaluates care plan effectiveness and modifies plans as needed
• Coordinates with internal and external resources to meet identified member needs
• Serves as a resource to other BH Case Managers.

Behavioral Health Case Manager II

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