Manager, Fleet Programs – West Region
Element Fleet Management
full-time
Posted on:
Location Type: Remote
Location: Remote • Utah, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $98,200 - $135,000 per year
Job Level
Mid-LevelSenior
About the role
- Facilitate and administrate the Last Mile Rental (LMR) Program for the West region, including revenue and cost management, continuous improvement, and risk oversight.
- Ensure timely receipt, inspection, remediation, and enrollment of new vehicles into the LMR Program.
- Oversee program administration including preventative maintenance, registration renewals, warranty work, and related processes.
- Monitor and manage vehicle transportation and redeployment to ensure timely delivery and receipt to LMR stations.
- Partner with Technology Solutions to enhance LMR’s digital platform and support operational efficiencies.
- Lead and develop a team of 2–3 direct reports and approximately 50+ total team members, ensuring performance management, development, and accountability.
- Schedule and oversee corrective mechanical and body repairs with third-party vendors while managing maintenance and repair cycle times.
- Engage with clients, vendors, and fleet personnel to maintain fleet health and achieve client objectives.
- Gather and interpret client sentiment to drive satisfaction, strategy, and program improvement while representing the LMR organization in reviews.
Requirements
- Bachelor’s degree
- 1–3 years managing rental or fleet operations with understanding of repair, maintenance, inventory, and customer service
- 3–5 years customer service or client account management experience in a B2B service environment
- Proficiency in MS Word, Excel, and PowerPoint.
- Ability to drive and be on your feet up to 8 hours.
- Availability on weekends and some holidays.
Benefits
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fleet operations managementvehicle maintenanceinventory managementcustomer serviceperformance managementmechanical repairsbody repairsdata interpretationprogram administrationrisk management
Soft skills
leadershipteam developmentclient engagementcommunicationproblem-solvingstrategic thinkingaccountabilitycollaborationcustomer satisfactioncontinuous improvement
Certifications
Bachelor's degree