Director, Digital Operations – Transformation
Element Fleet Management
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $124,600 - $171,400 per year
Job Level
Lead
Tech Stack
Go
About the role
- Define and execute go-to-market strategies for key digital platforms (mobile app and client portal), ensuring alignment with client needs and business goals.
- Collaborate with Commercial, Marketing, and Product teams to develop launch plans, messaging, and enablement programs.
- Identify performance metrics and lead execution against adoption, engagement, and satisfaction targets.
- Partner with internal and external stakeholders to develop rollout and adoption strategies for digital capabilities.
- Coordinate cross-functional efforts to ensure effective communication, training, and change management.
- Leverage client insights and data to refine adoption plans and drive continuous improvement.
- Own the full execution lifecycle from product direction to rollout and post-launch optimization.
- Ensure operational readiness across support, implementation, and client-facing teams.
- Monitor rollout progress, resolve roadblocks, and manage feedback loops with key stakeholders.
Requirements
- 8+ years in digital strategy, product marketing, or transformation roles; experience with digital platforms in B2B or service-oriented industries preferred.
- Ability to lead cross-functional initiatives and manage stakeholder alignment.
- Bachelor’s degree required; MBA or equivalent advanced degree preferred.
- Go-to-market strategy and digital adoption planning.
- Program and stakeholder management.
- Data-driven decision-making.
Benefits
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
go-to-market strategydigital adoption planningprogram managementstakeholder managementdata-driven decision-making
Soft skills
collaborationcommunicationleadershipchange management
Certifications
Bachelor’s degreeMBA