Working Student – Customer Service

eins energie in sachsen GmbH & Co. KG

part-time

Posted on: 12/9/2025

Location Type: Office

Location: Chemnitz • 🇩🇪 Germany

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Entry Level

About the role

You provide written and telephone support for customer service activities
You communicate with other service units and external market partners
You actively assist in handling cases related to electricity and natural gas products in the billing system
You prepare analyses, statistics, and presentations
You take part in exciting IT projects where you can contribute and further develop your skills
You contribute your expertise to the establishment of an internal documentation tool

You are enrolled in a university or university of applied sciences program, preferably with a focus on economics, business administration, industrial engineering, or a comparable field
You enjoy communicating with others and demonstrate strong customer orientation
You are proficient with common MS Office applications and ideally have an affinity for working with IT systems
You want to work up to 20 hours per week alongside your studies, and up to 38 hours per week during semester breaks

Benefits

A team that supports each other and communicates openly
Colleagues who share their knowledge and an environment where you can ask questions and where your opinion counts
High level of responsibility, room for your own ideas and projects that you can actively shape
Managers who listen and promote development
A culture that allows mistakes and where appreciation is felt
Tasks that directly impact the lives of people in the region and work with social value (e.g. supply security, digitization, sustainability)
Structured onboarding and a genuine induction process
Modern technologies and work tools, with clearly defined processes

Tip: use these terms in your resume and cover letter to boost ATS matches.

analysesstatisticspresentations

customer orientationcommunication