Senior Renewal Account Manager
eDynamic Learning
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $90,000 per year
Job Level
Senior
About the role
- Own the renewal process for strategic, high-value accounts and consistently meet/exceed revenue and retention goals
- Identify and close up-sell and cross-sell opportunities within the assigned portfolio
- Collaborate with Customer Success to proactively engage customers, identify risks, and develop strategic action plans for successful, timely renewals
- Mentor and provide guidance to other Renewal Account Managers, sharing best practices, coaching on complex accounts, and supporting skill development
- Lead executive-level customer presentations, renewal negotiations, and partnership reviews
- Maintain accurate forecasting, pipeline management, and Salesforce data hygiene
- Collaborate cross-functionally with internal teams to align strategies, share insights, and drive organizational growth goals
Requirements
- 3–5+ years experience in Sales, Account Management, or Customer Success, with a focus on renewals (experience with high-value or strategic accounts preferred)
- Proven track record of exceeding renewal and revenue targets
- Experience with education-based SaaS solutions strongly preferred
- B.A. or B.S. degree
- Demonstrated professionalism, integrity, and a growth mindset
Benefits
- Uncapped Commission Potential
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesAccount ManagementCustomer SuccessRenewalsForecastingPipeline ManagementSaaS
Soft skills
MentoringCoachingProfessionalismIntegrityGrowth Mindset
Certifications
B.A. degreeB.S. degree