Administrative Assistant I – Case Management
Duke Careers
full-time
Posted on:
Location Type: Office
Location: Raleigh • North Carolina • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Regularly required to resolve moderately complex (non-routine) administrative problems independently or with others.
- Problem resolution may include research.
- Tasks are typically diverse and advanced.
- Independently prepare more complex documentation, reports, charts, graphs, and spreadsheets at designated intervals and as requested.
- Coordinate special projects.
- Research budget variance and follow up to resolve issues.
- Develop advanced presentation materials.
- Prioritize and resolve inquiries (phone, e-mail, in person).
- Schedule and maintain calendar of appointments, meetings and travel itineraries, and coordinate related arrangements.
- Act as a liaison between the department and external groups.
- Explain policy/procedures to other parties based on knowledge of the company and department guidelines.
- Collect, compile and analyze moderately complex data and information.
- Perform other related duties incidental to the work described herein.
Requirements
- High school education or equivalent.
- Two years of administrative support experience of increasing variety and/or complexity.
Benefits
- Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
- Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.
- Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.
- To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.
- All members of our community have a responsibility to uphold these values.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
documentation preparationreport generationdata analysisbudget variance researchpresentation developmentcalendar managementschedulingproject coordinationproblem resolutionspreadsheets
Soft skills
independent workcommunicationinterpersonal skillsorganizational skillsprioritizationliaison abilitiesresearch skillsattention to detailadaptabilitycollaboration
Certifications
high school diploma or equivalent