Clinical Operations

• Build and scale new programs. You’ll translate clinical vision into scalable systems, workflows, and metrics that make high-quality, equitable care possible at scale.
• Drive performance and results. Own key clinical operations metrics for Everyday Care programs — such as quality outcomes, timeliness metrics, member trust, and engagement measures — and relentlessly drive toward improvement.
• Lead cross-functional execution. You’ll bring together clinicians, analysts, and product and operations partners to translate clinical priorities into action.
• Be a data-driven problem solver. You’ll use data to uncover insights, test hypotheses, and continuously improve.
• Continuously improve processes. You’ll identify bottlenecks and opportunities to simplify, automate, and elevate how our care teams work.

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