You will work as a member of an active Agile development team, responsible for participating in all Agile ceremonies, updating Jira tasks daily, and contributing to our continuous improvement processes.
You will work together with team members and stakeholders to test solutions that meet the client’s needs.
You will support business analysts, as needed, with the elicitation of requirements and analysis/design of secure solutions to meet customer needs.
You will rotate with team members to provide Tier III support to our customer, interacting with users who are experiencing system issues or answering user questions.
Lead manual and automation testing, leveraging other BA/Tester team members for manual testing
Create automated functional UI-based or services/API-based test suites for web-based systems, primarily using Selenium and related frameworks
Perform manual integration, functional qualification, regression, and user acceptance testing
Work with team members to create test strategies, ensuring appropriate test coverage
Help collect and develop test data and technical information used for creating test suites
Support the DevOps team in integrating the test suites into a continuous integration pipeline
Document test strategies and results as needed
Collaborate and build relationships with stakeholders to facilitate testing
Update progress on User Stories in Jira, and support business analysts with generating process flows and creating/refining User Stories as needed
Work with other team members to understand testing requirements and elicit requirements as needed
Participate in, take notes (as needed), and lead (as needed) Agile Scrum meetings, such as Daily Stand-ups, Backlog Refinement, Sprint Review/Planning, and Sprint Retrospectives
Provide Tier III support and monitor the system for issues
Communicate with clients and team members to troubleshoot system issues
Help design, document, and maintain system troubleshooting processes
Update and enhance the issue knowledge base
Perform quality assurance and review the work of peers
Identify and communicate areas for improvement in the application, customer business processes, and internal team operations
Assist with the compilation of monthly system metric reports, as needed
Requirements
Bachelor’s degree plus at least 5 years of work experience testing web-based/cloud applications, preferably applications written in Java and/or C#/.NET
Including at least two years of manual testing
Including at least three years of automation testing
Experience with automated testing tools, including Selenium Web Driver and JUnit
Experience with automation testing frameworks, specifically Cucumber
Experience working with custom web apps (preferably Java-based)
Proficiency in one or more programming languages (i.e., Java or Python) to write test scripts and frameworks
Experience leading a major test effort
Experience assessing application functionality, creating/modifying test cases, setting up test data, testing the functionality, and documenting test results
Experience testing APIs with tools like Postman
Experience using SQL to query databases to confirm expected test results
Working knowledge of issue/bug tracking tools (Jira)
Strong verbal and written communication skills, including technical writing skills
Experience working with stakeholders to develop process flows and matrices to ensure proper test coverage
Ability to collaborate with team members to ensure client needs and expectations are met or exceeded
Ability to research problems, identify a root cause, and recommend and implement a solution
Aptitude for picking up technology quickly and a desire to learn new skills
Demonstrated passion for solving complex software challenges, and enjoys working alongside fellow team members to make that happen
Critical thinking skills – must be able to clearly define a problem or need, objectively analyze data around it, and use logical reasoning to draw well-supported conclusions/solutions
Detail-oriented and capable of producing a high level of accuracy
Strong interpersonal skills, practicing diplomacy and professionalism in all situations
A team player who takes initiative, but can also work independently, as well as follow directions needed
Solid organization and time management skills, with the ability to prioritize tasks to meet deadlines in a fast-paced environment
Experience working in an Agile Development environment
Benefits
Generous and flexible time-off policy
Flexible work schedules and telework options, including remote work availability for eligible projects
Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
401K matching with a 5% matching contribution
Regular team and company social events including our annual party, happy hours, fitness challenges, and more
A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts
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