Technical and Clearing Key Account Manager
Deutsche Börse
full-time
Posted on:
Location: Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Act as primary point of contact for key clients overseeing trading, clearing, and technical requirements
- Advocate for client needs across internal teams and departments
- Resolve time-sensitive issues with precision and professionalism
- Guide clients through technical changes and system enhancements and new software releases
- Provide technical and functional support for cash and derivative markets and connectivity options
- Proactively inform clients about upcoming initiatives, new releases, and changes
- Maintain and coordinate interfaces, handle ad-hoc queries, and realize change processes
- Act as main liaison between Deutsche Börse Group and the client for technical issues
- Understand and apply relevant German and global financial regulations to guide clients
- Coordinate closely with internal teams (networking, product development) to ensure seamless service delivery
Requirements
- Completed university degree in finance, economics, IT, or related field
- Experience in client service or tech-adjacent roles
- Ability to communicate clearly and confidently with clients
- Ability to stay proactive and composed under pressure
- Fast learner eager to grow into a specialized, high-impact field
- Enjoy solving complex problems and connecting the dots across systems
- Proficient in English (German is a plus)