Account Manager

• Conduct frequent in-person visits to client sites; this is a field-based role that requires regular driving to customer locations.
• Maintain strong, ongoing communication with strategic accounts through scheduled meetings and consistent follow-up.
• Renew service agreements accurately and on time.
• Improve profitability through operational, pricing, and contractual initiatives.
• Build and maintain relationships with key decision-makers.
• Demonstrate Dempsey’s value through analysis, reporting, and presentations.
• Introduce new products and services to expand account revenue.
• Identify and manage strategic accounts based on corporate criteria.
• Serve as the primary point of contact for customer needs and issue resolution.
• Identify opportunities to expand or enhance services within each account.
• Track market conditions and competitor activity affecting assigned customers.
• Lead special projects and oversee the resolution of customer concerns.

Strategic Account Manager

Territory Manager, Site Origination

Senior Account Manager

Deputy Director, Events & Partnerships

Dealership Account Manager

Account Representative