Billing Specialist

• Generate and send accurate invoices to customers promptly
• Record and apply customer payments (checks, credit cards, ACH, wire transfers)
• Support the team in reconciling accounts and identifying any discrepancies
• Assist with preparing reports and summaries for internal use
• Keep accurate and organized records of customer accounts
• Reconcile the daily receipts journal prepared by the Collections Specialist to the bank details
• Record daily receipts in the accounting system
• Monitor past-due accounts and help follow up with customers via phone and email
• Communicate in a professional, friendly manner to resolve payment issues
• Work with team members to find solutions for outstanding balances
• Keep notes of collection efforts in our system
• Learn when and how to escalate accounts, if needed

Billing Specialist

Billing Specialist

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