Client Services Representative

• Responsible for responding promptly to customer and client inquiries.
• Responsible for providing customers with information on product pricing, features, and availability.
• Responsible for updating the website.
• Responsible for creating presentation format and compiling data for the preparation of sales presentations.
• Responsible for documenting all order-related activities in various systems.
• Ensures up-to-date records of customer interactions, transactions, comments, and complaints.
• Responsible for managing a high volume of inbound and outbound emails.
• Responsible for providing general day-to-day customer service to clients and vendors.
• Ad hoc duties as assigned

Client Services Account Coordinator

Client Service Manager – EMEA