Account Executive

• Actively engage in SaaS product sales, from lead generation to closing deals.
• Conduct onboarding calls to ensure a seamless experience for new clients and address their queries.
• Guide clients through the complete onboarding process on the software, ensuring a smooth and effective start to their journey.
• Build and maintain strong client relationships through constant communication, follow-ups, and support – a Key Account manager.
• You will be responsible for maintaining your clients.
• Utilize Zoho CRM, HubSpot, or similar tools to manage leads, track sales pipelines, and maintain client records.
• Identify opportunities to upsell or cross-sell SaaS solutions by understanding client needs and requirements.
• Collaborate with the marketing team to align sales efforts with ongoing digital marketing campaigns.
• Stay updated with industry trends to provide insights and recommendations for improving sales strategies.
• Communicate issues of clients to the tech team immediately and be responsible for those issues to be resolved.

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