Financial Planning and Analysis

• Use analysis techniques to elicit, analyze, translate, and document issue requirements into technical requirements for both enhancements and defects.
• Participate in solution design working sessions to meet requirements.
• Work with user community to perform analysis of issues to support resolution process, as appropriate.
• Reduce regular data fixes with proper root cause solution.
• Serve as single point of contact representing IT shared services track to the business.
• Ensure that Systems as a Software (SaaS) application providers issues are triaged and root cause is identified.
• Provide assistance with Oracle EBS (R12) finance modules around procure-to-pay (P2P), record-to-report (R2R), account-to-report (A2R), and quote-to-cash (Q2C) flows.
• Maintain incident service level agreement response and resolution timelines.
• Operate in line with defect analysis and development guidelines in resolution of user logged requests.
• Contribute to Knowledge Management content's creation and maintenance.

Finance Support Lead

Financial Analyst

Senior Financial Clerk

Director, Financial Services – Customer Partner

Medical Billing, Financial Clearance Specialist

Corporate Finance Director