Threat Intelligence Specialist

• Conduct daily monitoring of social platforms, forums, and digital ecosystems to identify sentiment shifts, key conversations, emerging issues, and relevant trends.
• Produce comprehensive weekly and monthly social intelligence reports with insights, narrative summaries, and data-backed recommendations.
• Use social listening tools and dashboards to track keywords, brand mentions, sentiment, influencers, and conversation volumes.
• Identify potential risks, misinformation, or sensitive issues requiring communication team awareness or escalation.
• Support campaign planning by providing insight into audience interests, reactions, and content engagement patterns.
• Analyze conversation themes and recommend content, messaging, or engagement adjustments.
• Maintain social listening libraries, keyword taxonomies, and analytic frameworks.
• Support quarterly and annual strategic insights briefings for leadership.
• Partner with analytics teams to integrate social intelligence into enterprise reporting.
• Track competitive and community conversations to identify gaps and opportunities.
• Contribute insights for crisis communication readiness and scenario planning.

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