Revenue Specialist, ROPS
DaVita Kidney Care
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $25 per hour
Job Level
Mid-LevelSenior
About the role
- Intake and review a high volume of medical records requests for HIPAA Compliance
- Enter PHI and other data points from medical records requests into internal system
- Review medical records requests for HIPAA Compliance
- Provide excellent customer service when working with patients, 3rd party requestors, and insurance payors
- Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
Requirements
- No previous healthcare experience is required
- Excellent critical thinking and problem-solving skills
- Strong communication and interpersonal skills
- Ability to adapt quickly
- High school diploma or equivalent
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
Benefits
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryHIPAA compliancemedical records managementcritical thinkingproblem-solvingconfidentiality maintenance
Soft skills
customer servicecommunicationinterpersonal skillsadaptabilityrelationship building
Certifications
high school diploma