Operations

• Oversee the Pharma capabilities team while improving the speed and efficiency of delivery of pharma capabilities in IT systems.
• Support the end-to-end process for operational readiness of IT systems for pharma capabilities.
• Collaborate with other corporate departments to help identify dependencies and coordinate input into the pharma capabilities development process.
• Act as a resource for CE teams on clinical IT systems and serve as a liaison with the IT team in support of PharmaOps Capabilities.
• Partner with IT delivery teams in establishing timelines and communicating timelines & risks to stakeholders throughout project lifecycles.
• Independently work with SMEs to gather, define, and support documentation of technical requirements, model current/future business processes and operational changes.
• Provide status updates to executive leadership and stakeholders.
• Oversee/ lead SMEs during User Acceptance Testing to provide feedback in a timely manner.
• Ensure end-user feedback is reflected in the prioritization of product features and functions.

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