Revenue Operations

• Responsible for operational oversight and strategic planning for revenue cycle teams and related activities.
• Builds revenue cycle teams, analyze their performance, identify trends, communicate results, and improve process performance impacting the revenue cycle.
• Determines opportunities for improvement and facilitate process improvement to affect change in order to achieve revenue cycle best practices and ensure consistency and compliance with DaVita policies and state and federal regulations.
• Establishes short and long-term goals for teams based on key performance metrics.
• Performs high-level analysis of key performance metric trending.
• Conducts monthly A/R reviews, and establishes short-term and long-term goals.
• Directs and participates in performance management measures as appropriate in accordance with People Services and Legal Support Teams.

Director, Revenue Operations

Chief Revenue Officer, Northeast Based

Revenue Operations Program Manager

Director, Revenue Operations